IT operations can make or break your business. 

However, scaling up these operations may not be the first thing to consider when considering growing your business. You may focus on getting new clients, ensuring you’ve nailed sales processes, and improving lead generation. While sales and growth are undeniably important, there are some clear signs that it’s time to scale up your business IT operations. 

So if you notice these eight signs, it may well be time to start thinking about ways to improve existing systems or implement new ones to ensure smooth running.

Manual Processes Costing You Time and Money

Manual processes are prone to error, costing you lost sales and dissatisfied customers. Manual processes are also expensive. They require additional resources like human resources, equipment, and specialized training. 

In addition, manual processes often result in longer lead times than automated ones, resulting in missed opportunities for your business. These processes can take more time and processing power, especially repetitive tasks. 

The Right Technology Is Missing From Your Stack

Is your current technology supporting your daily business needs? Is this technology streamlining your tasks or slowing them down? Are you facing constant downtime due to technology failure? 

There are several reasons behind having the wrong technology in your organization. It could be poor implementation and maintenance, overutilization, the tasks becoming more complex than the technology can handle, and misaligned technology with your organization’s objectives. If you don’t have the right technology, you must find a way to get it.

You’ve Hit A Wall With Your Technology Providers

If you’re not getting what you need from your technology providers, it might be time to look for something better. It’s possible that the provider has too many customers or lacks the proper technical support to offer the level of service and expertise you need to run your tasks smoothly. 

Perhaps the provider isn’t offering the right level of service that allows them to meet your needs at once. These issues can create numerous problems down the line if you fail to address them promptly.

Your Security Measures Are Outdated

A recent FBI report revealed over 800,00 cyber crime complaints from numerous organizations. It’s crucial to ensure that your security measures are up-to-date because they’re one of the most critical factors in protecting your business. You could face cybersecurity threats such as digital supply chain attacks, data security breaches, zero-day exploits, identity theft, distributed denial-of-service (DDoS) attacks, and ransomware attacks. 

Suppose you don’t have any form of software or hardware protection in place. In that case, hackers could access sensitive data about your customers and take advantage of that information for financial gain.

Your Staff Is No Longer Effective

The people who work for you are your most important asset. If they’re not productive, it’s costing you money and other resources. When they aren’t productive, they tend to be less engaged and have a higher turnover rate. Old, obsolete, or poorly maintained IT equipment results in constant downtimes, demoralizing your staff and reducing production.

Further, your employees won’t be effective if your organization’s tasks become more complex than your current technology can handle. 

Your IT Infrastructure Is Unreliable

If your IT infrastructure is unreliable, you will have a hard time meeting your company’s objectives. You need to be able to rely on your systems and know that they will work as expected.

Some common signs of an unreliable IT infrastructure include:

• Delayed data access and other tasks
• Redundant data and applications
• Constant network downtimes 

An unreliable IT infrastructure can severely impact employee and cause client dissatisfaction, high turnover rates, low profitability, and lost business. 

Your Disaster Recovery Plan Is Non-Existent

A Cyber Protection Week Global Report 2022 revealed that over 70% of businesses had experienced downtimes due to data losses. Your data is your business, and losing it might have disastrous consequences. IT disasters are rare and unforeseeable, which is partly why almost 60% of companies fail to document their disaster recovery plans, while 40% lack faith in their existing programs. 

The lack of an effective IT disaster recovery strategy could lead to total data loss, business interruptions, business and client loss, financial losses, loss of reputation, and expensive recovery. 

You Want to Retain Top Talent

As a business owner, you need to retain top talent as it’s hard to find good people in the industry. Employees constantly look for new opportunities that they think will better match their interests and ambitions.

To retain your best employees, you have to give them an environment where they can thrive. No one wants to feel like there are too many roadblocks standing in their way. If your IT operations aren’t up to par, they’ll leave and find somewhere else to grow professionally without struggling daily with technology.

Scale your IT Operations with AIOps

Unfortunately, numerous organizations fail to scale their IT operations as needed. With business operations becoming more complex, it’s essential to invest in automated and intelligent software solutions like AIOps from Broadcom Software which can give your organization the that edge it needs to boost IT operations and achieve more. AIOps solutions from Broadcom successfully combine machine learning and artificial intelligence to deliver end-to-end observability, advanced analytics, and intelligent automation to boost operational efficiency and increase agility. 

Popular AIOps solutions include DX NetOps: a unified network monitoring solution for traditional, SDN, and cloud networks, DX Unified Infrastructure Management (UIM): for full-stack, comprehensive observability,  and Automic Automation: a central service orchestration and automation platform, and more.

The Bottom Line

Considering the negative impact on your business and bottom line, the effort required to scale up your IT operations becomes a no-brainer. You can’t afford to wait, especially if you’re striving to deliver prompt solutions, save resources, and stay competitive in today’s global economy. Contact us for more information on how our AIOps solutions from Broadcom Software can help you drive more business success and minimize IT challenges.