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Trusted
By 500+ U.S. Healthcare Providers
Smart Virtual Care with Custom Remote Patient Monitoring Software
Build a custom RPM platform that seamlessly connects wearables, streams real-time vitals, and powers proactive care — boosting patient outcomes and improving your efficiency.
Trusted by 150+ US Industry Leaders, From Innovative Start-Ups to NASDAQ Giants
Measurable & Proven Impact of A&I’s Custom RPM Software
Turning continuous patient data into timely clinical action—without alert fatigue or data gaps.
38%
Reduction in Preventable Clinical Escalations
92%
Patient Device Adherence Rate
45%
Faster Response to Abnormal Vitals
99%
Reliable Device Data Sync & Platform Uptime
Why Clinics Trust A&I’s Custom RPM Software
RPM platforms designed to deliver clinically meaningful insights—not just raw device data.
Built to transform device data into actionable clinical workflows.
Condition-Specific Alert Intelligence
Alert thresholds and escalation rules are tailored by condition, patient risk, and care protocol—reducing noise and false alarms.
Multi-Device & IoMT Compatibility
Supports a wide range of FDA-cleared RPM devices across vendors, eliminating dependency on a single ecosystem.
Reliable Real-Time Data Ingestion
Designed to handle continuous data streams with high accuracy, low latency, and minimal data loss.
Clinical Escalation Workflows
Alerts trigger structured response workflows—routing tasks to the right care team members automatically.
Generic RPM Platforms
Pre-built tools focused on dashboards, not clinical action.
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Static Alert Thresholds
One-size-fits-all alerts lead to false positives and alert fatigue for care teams.
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Limited Device Ecosystem
Restricted device support creates integration challenges and vendor dependency.
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Unreliable Data Sync
Dropped readings, delayed uploads, and connectivity issues impact care decisions.
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Manual Alert Follow-Ups
Alerts lack structured workflows, forcing staff to rely on emails, calls, or spreadsheets.
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Surface-Level EHR Integration
Vitals often live outside the EHR, requiring manual documentation.
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Black-Box Monitoring Logic
Limited visibility or control over how alerts, trends, and risk scores are generated.
Patient Onboarding
IoMT Device Connectivity
Patient Engagement
Real-Time Monitoring
Easy & Accurate Billing
Bring All Your RPM Workflows in One Smart, Connected Platform
Unify device data, real-time monitoring, alerts, communication, and documentation— built exactly the way your clinicians need it.
Patient Onboarding
Onboard patients remotely in minutes with digital consents, automated enrollment steps, and zero paperwork—making it easy for your staff and convenient for your patients.
- Auto-Fetch EHR Patient Data
- Identify Eligible RPM Patients
- Collect Digital RPM Consent
- Set Goals & Expectations
IoMT Device Connectivity
Connect wearables and medical IoT devices effortlessly for continuous, accurate vitals streaming—ensuring reliable data for smarter care planning.
- Order, Register & Manage RPM Devices
- Bluetooth, NFC & Wi-Fi Compatibility
- Secure Device Data Interoperability
- Scheduled Vital Check-Ins & Alerts
Patient Engagement
Keep patients actively involved in their care with reminders, symptom check-ins, two-way communication, and personalized care plans, helping your team boost adherence and reduce avoidable escalations.
- HIPAA-Compliant Patient Messaging Channels
- Integrated Secure Telehealth Support
- Personalized, Condition-Specific Education
- RPM Mobile App with Real-Time Updates
Real-Time Monitoring
Leverage customizable dashboards and templates to streamline real-time vital monitoring, identify risks sooner, and deliver timely interventions.
- Configurable, Template-Based Care Programs
- One-Click Care Program Assignment
- Personalized Patient Care Plans
- Real-Time Health & Progress Tracking
Easy & Accurate Billing
Automate RPM billing with precise time tracking, compliant documentation, and built-in CPT logic—so your team gets paid accurately without chasing paperwork.
- Automated Time Tracking with Activity Tags
- Automatic CPT Code Assignment
- E-Claims for Fast Submission
- Dynamic, Comprehensive Billing Reports
What Clinicians Are Saying
About Their Experience
Hear how providers improved remote care, reduced workload, and delivered better patient outcomes with our custom RPM platform.
RPM Finally Feels Organized and Actionable
"Our RPM workflow used to be all over the place—devices not syncing, inconsistent vitals, and constant follow-ups with patients who weren’t submitting readings. A&I built us a platform that actually matches how our clinicians work. Device data streams in reliably, alerts are meaningful, and onboarding is effortless. For the first time, RPM feels proactive instead of reactive. ” Show More
RN Care Coordinator, Sunrise Family Practice, Florida
Remote Monitoring That Supports Real Clinical Decisions
“Before this platform, remote monitoring felt like guesswork—too many false alerts and no clear trends. With A&I’s custom RPM solution, we finally see accurate vitals, risk flags, and patient history in one place. Our team catches issues earlier and intervenes faster. It’s made RPM a true extension of our in-clinic care. ” Show More
Primary Care Physician, Lakeside Medical Group, California
Onboarding Has Never Been This Smooth
“We used to spend days onboarding RPM patients—consents, eligibility checks, device pairing, and troubleshooting. Now, everything happens digitally in minutes. A&I’s automated onboarding and EHR sync have cut our admin time dramatically, and our patients finally feel supported from day one. ” Show More
Clinic Administrator, Westbridge Health Center, Ohio
Billing RPM Is No Longer a Nightmare
“RPM billing was our biggest bottleneck—missed minutes, manual documentation, and rejected claims. With automated time tracking and CPT logic built into the system, our claims go out clean and our reimbursements are consistent. It’s streamlined both our workflows and our revenue cycle.” Show More
Operations Director, Valley Wellness Network, Arizona
Results & Testimonials from Real Practices
See how providers turned continuous monitoring into faster intervention and better clinical outcomes with custom RPM platforms built by A&I.
Primary Care
Unity Primary Care Network
Challenge:
Abnormal vitals were often reviewed too late, leading to delayed interventions and preventable escalations.
Results:
- Earlier detection of high-risk vitals
- Faster clinical response to alerts
- Reduced unplanned escalations
RPM Patients
620+
High-Risk Escalations
-39%
Faster Response Time
45%
"Our RPM program was struggling, too many disconnected devices, missing vitals, and constant false alerts that overwhelmed our nurses. A&I built us a unified RPM platform with automated device syncing, real-time vitals, and intelligent alert thresholds. Now our team focuses only on the cases that truly need attention, and high-risk patients get faster interventions. "
Family Care
GreenBridge Family Health
Challenge:
Low device adherence and unreliable data sync limited the effectiveness of their RPM program.
Results:
- Improved patient device usage
- Consistent and reliable vitals capture
- Better continuity of monitoring data
Monitored Patients
820+
Device Adherence
93%
Data Sync Reliability
99.9%
"Onboarding RPM patients used to take days; we had to manually check eligibility, chase consents, and troubleshoot devices. A&I automated everything. Patients now complete onboarding digitally in minutes, consents sync to our EHR, and reminders keep them engaged throughout the month. Our care team workload has dropped significantly. "
Multi-Specialty Clinic
Evergreen Medical Associates
Challenge:
Care teams were overwhelmed by false alerts, causing alert fatigue and delayed responses.
Results:
- Condition-specific alert logic reduced noise
- Clear escalation workflows improved response
- Better prioritization of high-risk patients
RPM Patients
1,100+
False Alerts
-52%
Preventable ED Visits
-28%
"RPM billing was always messy, with missed minutes, inconsistent logs, and unclear CPT usage. A&I’s custom RPM platform automated time tracking, applied correct CPT codes, and generated clean billing reports. For the first time, our RPM reimbursements are steady, predictable, and audit-ready without extra admin effort. "
Cardiology
Crescent Wellness Group
Challenge:
RPM data lived outside the EHR, forcing staff to manually document vitals and actions.
Results:
- Seamless EHR documentation of vitals and alerts
- Reduced duplicate charting
- Improved clinical visibility during visits
RPM Patients
740+
Documentation Time
-34%
EHR-Synced RPM Records
100%
"Our team struggled to keep up with vitals coming from multiple portals. Data delays and missing readings made early intervention almost impossible. A&I delivered a unified real-time monitoring dashboard with trend visualization and smart risk flags. We now identify deterioration faster and coordinate care before issues escalate. "
Ready to Make Your Remote Care Faster, Smarter, & More Effective?
From onboarding to billing, our custom RPM solution is built around your clinic’s reality. See how we can streamline your entire virtual care experience.
Frequently Asked Questions
Q. How does custom RPM software differ from off-the-shelf RPM solutions?
Custom RPM software is built around your workflows instead of forcing your team to adapt to rigid, prebuilt systems. You choose the devices, dashboards, alerts, integrations, and billing rules you need. No vendor lock-ins, no unnecessary features—just a platform designed to fit your clinical, operational, and documentation requirements perfectly.
Q. What devices and IoMT integrations can be supported?
A custom RPM platform can integrate with nearly any FDA-cleared or consumer wearable—BP cuffs, glucometers, pulse oximeters, scales, ECG patches, smartwatches, and other IoT health devices. Bluetooth, Wi-Fi, and NFC connectivity can be supported, and APIs allow seamless ingestion of structured and unstructured device data into your monitoring workflows.
Q. How does the platform ensure secure, HIPAA-compliant data exchange?
We build RPM systems with encrypted data pipelines, secure authentication, role-based access, audit logs, and protected APIs. All device-generated vitals are stored and transmitted following HIPAA, NIST, and CMS guidelines. You get full visibility into how data flows through the system, ensuring safe communication between devices, patients, and clinicians.
Q. Can you integrate RPM with our existing EHR/EMR?
Yes, custom RPM platforms can integrate with most EHRs using FHIR, HL7, and vendor APIs. Patient data, vitals, alerts, and documentation can sync automatically so your team avoids duplicate charting. The goal is a seamless workflow where RPM activity fits naturally into your existing clinical and billing processes.
Q. Can the platform support custom alerts, thresholds, and workflows?
Absolutely, you can define your own thresholds, escalation paths, alert types, and monitoring rules based on condition-specific needs. Whether you want trend-based alerts, multi-parameter triggers, or risk scoring, custom workflows make RPM feel intelligent rather than noisy—helping clinicians focus on the patients who actually need attention.
Q. What customization options are available for dashboards and care plans?
Dashboards can be tailored by role, condition, or patient cohort—showing the metrics your team relies on most. Care plans can be template-based or fully customized with goals, vitals frequency, education, reminders, and communication preferences. Everything is designed to match the way your clinicians deliver remote care.
Q. How long does it take to build a custom RPM platform?
Most custom RPM projects take 3–5 months, depending on complexity, device integrations, EHR connectivity, and the number of user roles or dashboards required. Simpler builds go faster; multi-clinic or enterprise deployments take longer. Our goal is to deliver in phases, so your team can start using core features early.
Q. What’s the cost range for custom RPM software development?
Costs typically range from $60,000 to $250,000+, depending on scope, device types, integrations, dashboards, alerts, mobile apps, and analytics features. You aren’t paying ongoing per-device fees like traditional RPM vendors—you’re investing in a platform you own, control, and can scale as your program grows.
Q. Can the RPM system scale across multiple clinics or specialties?
Yes, custom RPM platforms are built with multi-clinic structures, specialty-specific workflows, and flexible user roles. Whether you’re monitoring primary care patients, cardiology cases, or chronic disease populations across locations, the system can scale without performance issues and maintain centralized oversight.
Q. Does the software support automated billing workflows (CPT logic, time tracking)?
Yes, custom RPM systems can automatically track time spent, tag activities, apply correct CPT codes, and generate clean billing reports for 99453, 99454, 99457, and 99458. This reduces manual work and improves billing accuracy while ensuring your team stays audit-ready.
