The reliance on digital systems means today’s enterprises must ensure their software applications and underlying infrastructure operate without disruption. However, various challenges can impact an organization’s ability to deliver quality software consistently, from security compromises to software bugs and scalability issues. Organizations must achieve and sustain digital resilience to maintain their competitive edge and thrive in the face of these risks.

This article discusses digital resilience in modern software applications and how advanced application performance management (APM) solutions like Broadcom Application Performance Manager (DX APM) help deliver resilient applications that meet the demands of today’s digital-first world. 

What Is Digital Resilience?

Digital resilience is defined as an organization’s ability to adapt, recover, and sustain high performance in dynamic environments despite technological challenges and adverse digital events. To remain effective and competitive, modern enterprises must ensure continuous operational functionality, protect valuable data, and quickly recover from digital disruptions—at all times.

The Role of APM in Bolstering Digital Resilience

Software and IT infrastructure teams face an array of challenges when it comes to digital resilience, including sudden increases in traffic, complex infrastructure components (e.g., microservices, multi-cloud, hybrid environments), and ever-evolving customer expectations for always-on applications. 

APM solutions help teams navigate these challenges by safeguarding sensitive data, minimizing downtime, and preserving customer satisfaction and trust. 

APM Core Functionalities

A competent APM solution provides several key functionalities that, together, enable software teams to deliver high-performing applications with optimal user experiences. 

For example, an APM solution should include real-time performance monitoring to identify bottlenecks before they negatively impact end users, as well as analytics for performing more intelligent root cause analysis and proactive issue resolution. 

These core functionalities around continuous uptime and performance are instrumental to achieving and maintaining digital resilience.

How Broadcom DX APM Builds Digital Resilience

Traditional application performance management tools often lack the visibility and core capabilities needed to maintain digital resilience. They struggle to detect and resolve issues proactively, leaving organizations vulnerable to problems that may disrupt end users’ experience.

To address these shortcomings, Broadcom DX APM delivers advanced APM features designed to minimize the risk of software failures. It leverages AIOps to correlate and analyze data across users, applications, infrastructure, and network services, giving users real-time insight into the health of key business functions.

Broadcom APM: A Closer Look

DX APM enables software teams to deliver modern, complex applications that operate seamlessly across on-premises, multi-cloud environments, and various technology stacks, ensuring users can access reliable services anywhere in the world.

The solution integrates AIOps capabilities, which enhance digital resilience by:

• Spotting anomalies early to prevent performance issues from escalating
• Predicting behavior to anticipate and mitigate potential disruptions
• Enabling informed, automatic corrective actions to reduce downtime and optimize performance in real time

Full-Stack Monitoring and Visibility

Complex software performance issues can be readily isolated across modern stacks, including hosts, containers, and applications. DX APM provides unified, aggregated views of total service performance with detailed instrumentation for applications, APIs, and microservices. 

With full-stack monitoring and visibility, organizations are better equipped with clear, actionable insights to maintain resilience.

Support for Complexity and Scalability

From on-premises to multi-cloud, DX APM allows software teams to achieve full-stack monitoring, delivering seamless visibility across apps, databases, servers, and networks. At the virtualization level, the solution enables teams to effectively manage performance across containers and microservices, ensuring scalability without compromising reliability.

Key Broadcom APM Capabilities for Digital Resilience

Expansive and Global Overwatch

With DX APM, enterprises can proactively monitor global performance and identify bottlenecks. The solution replicates the user experience through synthetic monitoring, helping teams stay ahead of potential performance issues. It automatically conducts checks from a network of over 90 monitoring stations across six continents to ensure apps are locally performant. 

Any performance issues and errors are instantly brought to software teams’ attention via alerts.

Diverse, Intelligent Monitoring 

Modern enterprise infrastructures are diverse and often fragmented. DX APM helps organizations manage this heterogeneity by intelligently monitoring disparate environments and their components, including:

• Physical and virtual servers
• Containers
• Kubernetes clusters
• Public and private cloud environments
• Storage platforms
• Databases
• Hyper-converged infrastructures
• Hybrid clouds
• Packaged applications
• Mainframes
• Big data technologies

Root Cause Isolation

Enterprises today must assume an always-on, always-connected modality. As a result, human operators and specialists are constantly bombarded with alerts triggered by any number of known and unknown threats from the internet. 

DX APM uses advanced algorithms and machine learning techniques to automate root cause analysis and reduce false positive alerts. By generating alerts only for real issues, DX APM dramatically reduces alert fatigue and empowers staff to more readily separate the signal from the noise.

User-Centric Performance

By automatically performing funnel analysis and collecting user journey analytics, DX APM can provide an end-to-end view of users’ application usage and experience, as well as real-time insights into the application’s digital performance. 

The solution offers comprehensive visibility into performance and user experience across digital channels and provides tools like waterfall charts, session replay, heatmaps, and drop-off rates.

Business Outcomes of Using DX APM

Improved Operational Efficiency

DX APM improves operational efficiency by providing software and infrastructure teams with performance insights and automated feedback across the software lifecycle. This data allows teams to develop higher-quality software faster, for less.

Fix Problems Faster

Organizations that achieve digital resilience can “bounce back” quickly from software failures, errors, and cybersecurity incidents. DX APM helps organizations become more resilient by reducing downtime and mean time to resolution (MTTR) through automated anomaly detection, evidence collection, and streamlined support workflows with features like Assisted Triage.

Delight End Users and Customers

Crucially, DX APM enhances customer satisfaction and increases both user retention and new user acquisition rates by delivering optimal user experiences. By allowing teams to ship and maintain better quality software and services, the solution supports the most crucial business objective: preventing customer churn and winning new accounts.

Broadcom DX APM for Digital Resilience

Organizations striving for resilience in the digital age must ensure that their software and services can continue operating with minimal disruption, even during catastrophic outages. DX APM’s intelligent, AIOps-driven features safeguard the integrity and security of your applications—and subsequently, user experience and overall business operations.

Take a deep dive into DX APM today to learn how advanced APM solutions can help you achieve and sustain digital resilience in your software delivery processes.